Guarantee #1 Will you please return my call?
When you call Snapper Electric we will return your telephone call within 24 hours.
Guarantee #2 For your convenience, not ours!
There is no waiting and wondering “when” the electrician is going to arrive. Snapper Electric will give you a time and will be there on time. We even give you our unheard of in this industry “comfort call” (this is where we call you when we are 30 minutes away from your destination). We are convenient and professional with all our customers. Electricians usually say, “I will be there in the morning… Sometime between 7:30 and 11.” Then they do not call when their plans change and they cannot make the time they quoted you. This is annoying and a total waste of your time. But not when you call Snapper Electric. We also guarantee a service Electrician will arrive within the scheduled appointment window reserved just for you.
Guarantee #3 Do not Have the Parts…
Most electricians do not stock their trucks. Then make 3 or more trips to get everything needed to fix your problem. Snapper Electric arrives to your service call fully stocked with Parts and the proper up-to-date equipment. Our ultimate goal is to solve your problem on the first trip. (If we do not have the part we will not waste your time and money making several trips… The set price we quoted you up front is all you pay – period).
Guarantee #4 Price Shock
You experience this with most electricians because they charge for “time & materials”… and the electrician gets paid more, the longer they are at your house or business. Snapper Electric wants your repeat business… So we take the price shock away with FREE UP-FRONT, NO HIDDEN FEES ESTIMATES!!
Guarantee #5 “Hardy, Har, Har… Guarantee? What Guarantee?”
Ask other Harford County (Bel Air, MD) Maryland electricians about their guarantee and you get a blank stare and maybe “if you are lucky” they will give you their tail light guarantee (“My work is guaranteed until you cannot see the tails lights on my truck!”). With Snapper Electric, your satisfaction is 100% guaranteed. Why? We understand the lifetime value of each customer and we want you to be so satisfied that you tell your friends, family and co-workers about Snapper Electric (Most of our business is brought in through referrals).
Guarantee #6 Try us… You will instantly see the difference
We guarantee you will receive customer service beyond expectation!
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